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Service Department Staff

Click on one of the people below to find out more information.

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  • Ira Crouse
    Fixed Operations Director
    Ira Crouse
    Contact: (804) 755-9234

    Years In The Auto Business: 35
    Years At McGeorge: 11
    Certifications: Toyota Master

  • D. DeLesDernier
    Customer Relations Manager
    D. DeLesDernier
    Direct: (804) 755-9234

    Years In The Auto Business: 22
    Years At McGeorge: 22
    Certifications: Customer Relations Excellence Award

  • George Peters
    BDC / E-Commerce Director
    George Peters
    Direct: (804) 755-9204

    Years In The Auto Industry: 12
    Years At McGeorge: 2
    Certifications: Certified Facilitator, E-Commerce Trainer
    Education: Henrico High School, UC Santa Barbara
    Hometown: Long Island, New York
    Years In The Richmond Area: 42
    Hobbies/Interests: Woodworking, Racing, Computers, Graphic Design

  • David Moore
    Service Manager-McGeorge Service Center
    David Moore
    Direct: (804) 915-3527


  • Chad Traylor
    Assistant Service Manager
    Chad Traylor
    Contact: (804) 755-9234

    Years In The Auto Business: 23
    Years At McGeorge: 15
    Certifications: Toyota Master Level

  • Charles Morano
    Assistant Service Manager
    Charles Morano
    Contact: (804) 755-9234

    Years In The Auto Business: 8 1/2
    Years At McGeorge: 5
    Certifications: Toyota Master Level
    Education: Averett University
    Hometown: Goochland, Virginia
    Years In The Richmond Area: 25
    Hobbies/Interests: Fishing, playing golf, watching football

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  • Mark Brickey
    Assistant Service Manager
    Mark Brickey
    Contact: (804) 755-9234

    Years In The Auto Industry: 2
    Years At McGeorge: 2
    Education:
    ~     BS/Communications - Radford
    ~ MS/Public Relations - University of Southern Mississippi
    ~ AAS/Legal Assisting - Virginia Western Community College
    Hometown: Roanoke, Virginia
    Years In The Richmond Area: 6
    Certifications: Hands On Greater Richmond - 2009 Volunteer of The Year
    Interests:
    ~ H.Y.P.E - Helping Young Professionals Engage ~ Founding Member
    ~ Richmond Jaycees - Community Development Assistant
    ~ Hands On Greater Richmond - Team Leader
    Hobbies: Disc golf, mountain biking, kayaking, outdoor sports, volunteering, spending time with my dog, lacrosse, basketball, local minor league sporting events.


  • Allyson Gary
    Warranty Administrator
    Allyson Gary
    (804) 755-9278

    Years In The Auto Business: 25
    Years At McGeorge: 18

  • Ruby N. Hilario
    Service Biller
    Ruby N. Hilario
    (804) 755-9265

    Years In The Auto Business: 6 1/2
    Years At McGeorge: 6 1/2

  • Erin Ricca
    Parts & Service Cashier
    Erin Ricca
    Direct: (804) 755-9220

    Years At McGeorge: 1
    Hometown: Havelock, NC
    Years In The Richmond Area: 8

  • Lana Parker
    Parts & Service Cashier/Receptionist
    Lana Parker
    Direct: (804) 755-9220

    Years In The Auto Business: 4
    Years At McGeorge: 3

  • Cierra Smith
    BDC Service Coordinator
    Cierra Smith
    Direct: (804) 755-9234

    Years In The Auto Industry: 1
    Years At McGeorge: 1
    Hometown: Beaverdam, Virginia
    Years In The Richmond Area: 5

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  • Louise Albis
    BDC Automotive Service Coordinator
    Louise Albis
    Direct: (804) 755-9234

    Years In The Auto Industry: 5
    Years At McGeorge: 1
    Education:
    ~ Assoc. Degree     - Automotive Management - Advanced Technology Institute
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 18
    Certifications: Fluent In American Sign Language
    Hobbies: Searching family history, travel.

  • Keith Macphee
    Shop Foreman & Toyota Master Technician
    Keith Macphee
    Contact: (804) 755-9234

    Certifications: Toyota Master Technician

  • Robert Fields
    TXM Manager & Master Technician
    Robert Fields
    Contact: (804) 755-9234

    Years In The Auto Industry: 33
    Years At McGeorge: 30
    Certifications: Toyota Master Technician & ASE Master Technician
    ~ Expert - Engine
    ~ Expert - Drivetrain
    ~ Expert - Chassis
    ~ Expert - Electrical
    ~ Expert - Hybrid
    Awards: U.S. Coast Guard Captain Master

  • Nathan Henry
    Toyota Master Diagnostic Technician
    Nathan Henry
    Contact: (804) 755-9234

    Years In The Auto Business: 9
    Years At McGeorge: 1
    Certifications: Toyota Master Diagnostic Technician
    ~ Master - ASE Technician
    Education: T-Ten
    Hometown: Powhatan, Virginia
    Years In The Richmond Area: 20
    Hobbies/Interests: Hunting, Fishing.

  • Ricky Bodsford
    Toyota Master Technician
    Ricky Bodsford
    Contact: (804) 755-9234

    Years In The Auto Business: 26
    Years At McGeorge: 17
    Hobbies/Interests: CEO of www.BassEast.com

  • Donnie Gayle
    Toyota Master Technician
    Donnie Gayle
    Contact: (804) 755-9234

    Years In The Auto Business: 23
    Certifications: Toyota Master Technician & ASE Master Technician
    Hometown: Richmond, Virginia

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  • Paul Walker
    Toyota Master Diagnostic Technician
    Paul Walker
    Contact: (804) 755-9234

    Years In The Auto Business: 39
    Years At McGeorge: 3
    Certifications: Toyota Master Diagnostic Technician
    Awards:
    ~     Top Gun Technician - 2003
    ~ Top Gun Technician - 2004
    ~ Top Gun Technician - 2005
    ~ Top Gun Technician - 2006
    ~ Top Gun Technician - 2007
    ~ Top Gun Technician - 2008
    ~ Top Gun Technician - 2009
    ~ Top Gun Technician - 2010
    Education: Richmond Tech Center

  • Chris Wiltshire
    Toyota Master Technician
    Chris Wiltshire
    Contact: (804) 755-9234

    Years In The Auto Business: 22
    Years At McGeorge: 7
    Certifications: Toyota Master Technician
    ~ Master: ASE Master Technician
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 40
    Hobbies/Interests: Kart Racing, Fishing, Old Muscle Cars/Trucks

  • Chris Dargie
    Toyota Expert Technician
    Chris Dargie
    Contact: (804) 755-9234


  • Michael Gladhill
    Toyota Expert Technician
    Michael Gladhill
    Contact: (804) 755-9234

    Years In The Auto Business: 31
    Years At McGeorge: 4
    Certifications: Toyota Expert Technician & ASE Expert
    ~ Expert - Chassis

  • Shawn Moss
    Toyota Expert Technician
    Shawn Moss
    Contact: (804) 755-9234

    Years In The Auto Industry: 16
    Years At McGeorge: 6
    Certifications: Toyota Expert Technician
    ~ Expert - Engine
    ~ Expert - ASE Technician
    Education: J. Sargent Reynolds

  • Andrew Rumford
    Toyota Expert Technician
    Andrew Rumford
    Contact: (804) 755-9234

    Years In The Auto Business: 6
    Years At McGeorge: 1
    Certifications: Toyota Expert Technician
    ~ Expert - ASE Expert Technician
    ~ Expert - Engine
    ~ Expert     - Drivetrain
    ~ Expert - Chassis
    ~ Expert - Electrical
    Education: Toyota T-Ten

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  • Craig Simmons
    Toyota Expert Technician
    Craig Simmons
    Contact: (804) 755-9234

    Years In The Auto Business: 26
    Years At McGeorge: 26
    Certifications: Toyota Expert Technician
    ~ Master - ASE Master Technician
    ~ Expert - Engine
    ~ Expert     - Drivetrain
    ~ Expert - Chassis
    ~ Expert - Electrical

  • Larry Taylor
    Toyota Expert Technician
    Larry Taylor
    Contact: (804) 755-9234

    Certifications: Toyota Expert Technician
    ~ Expert - ASE Expert Technician
    ~ Expert - Engine
    ~ Expert - Chassis
    ~ Expert - Electrical

  • K. Hedgespeth
    Toyota Expert Technician-McGeorge Service Center
    K. Hedgespeth
    Contact: (804) 915-3527


  • Ryan Dwyer
    Toyota Certified Technician
    Ryan Dwyer
    Contact: (804) 755-9234

    Years In The Auto Industry: 9
    Years At McGeorge: 4
    Certifications: Toyota Certified Technician
    ~ Certified - Engine
    ~ Certified - Drivetrain
    ~ Certified - Chassis
    ~ Certified - Electrical 
    Education: Richmond Technical School

  • John Holmes
    Toyota Certified Technician
    John Holmes
    Contact: (804) 755-9234

    Years In The Auto Business: 18
    Years At McGeorge: 5
    Certifications: Toyota Certified Technician
    ~ Master - ASE Certified Technician
    Education: UTI - Houston Campus (ASO Degree)

  • Darryl Kidd
    Toyota Certified Technician
    Darryl Kidd
    Contact: (804) 755-9234

    Years In The Auto Business: 10
    Years At McGeorge: 10
    Certifications: Toyota Certified Technician
    ~ Certified - Engine
    ~ Certified - Drivetrain
    ~ Certified - Chassis
    ~ Certified - Electrical
    Education: Richmond Tech Center, John Tyler Community College

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  • Greg Silakowski
    Toyota Certified Technician
    Greg Silakowski
    Contact: (804) 755-9234

    Years In The Auto Business: 6
    Years At McGeorge: 6
    Certifications: Toyota Certified Technician
    ~ Certified - Chassis
    ~ Certified - Electrical
    Education: Chesterfield Tech Center

  • Morgan Anderegg
    Toyota Certified Technician-McGeorge Service Center
    Morgan Anderegg
    Contact: (804) 915-3527


  • Danny Dung
    Toyota Line Technician
    Danny Dung
    Contact: (804) 755-9234

    Years In The Auto Business: 15
    Years At McGeorge: 10
    Education: UTI

  • Michael Lowe
    Toyota Maintenance Technician
    Michael Lowe
    Contact: (804) 755-9234

    Years In The Auto Business: 5
    Years At McGeorge: 5
    Certifications: State Inspector Schooling
    Education: CTC in High School, College now for Automotive
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 22
    Hobbies/Interests: Dirt Bikes, Customizing Cars, Racing, Fishing

  • Adam Benton
    Technician
    Adam Benton
    (804) 755-9234

    Years In The Auto Business: 5
    Years At McGeorge: 5
    Certifications: State Inspection License
    Education: Chesterfield Technical Center
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 22

  • Elliot Norman
    TXM Technician
    Elliot Norman
    Contact: (804) 755-9234

    Years In The Auto Business: 3
    Years At McGeorge: 3

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  • Bryan Kinsey
    Tech
    Bryan Kinsey
    (804) 755-9234

    Years In The Auto Business: 4
    Years At McGeorge: 1
    Education: JSRR Tech School
    Hometown: Silver Spring, MD
    Years In The Richmond Area: 11
    Hobbies/Interests: Music, Movies, Golf, Body Boarding, Grilling

  • Chris Hodges
    Technician
    Chris Hodges
    (804) 755-9234

    Years In The Auto Business: 3
    Years At McGeorge: 1
    Education: Associates Degree in Automotive, Dean's List, JSRR Tech School, Advanced Technology Institute
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 23
    Hobbies/Interests: Music, Cars, Movies

  • Chris Miller
    TXM Tech
    Chris Miller
    (804) 755-9234

    Years In The Auto Business: 3 1/2
    Years At McGeorge: 1
    Years In The Richmond Area: 12
    Hobbies/Interests: European Cars and Autocrossing.

    I love working on cars. I've always been messing around with cars since I got my permit. One day, I hope to be a full-time position line tech.

  • Chris Schworm
    Car Washer
    Chris Schworm
    (804) 755-9234

    Years In The Auto Business: 1
    Years At McGeorge: 1
    Education: Hermitage Auto Tech Center
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 19
    Hobbies/Interests: Music, Cars

  • Heath Morris
    TXM Technician
    Heath Morris
    (804) 755-9234

    Years In The Auto Business: 1
    Years At McGeorge: 1
    Education: Firefighter Academy 1 Graduate 2001
    Hometown: Charlottesville, Virginia
    Years In The Richmond Area: 23
    Hobbies/Interests: Family, Friends, Cars, Helping Others, Gaming, Movies and Music

  • Joey McCall
    TXM Technician
    Joey McCall
    (804) 755-9234

    Years In The Auto Business: 1
    Years At McGeorge: 1
    Certifications: AC Recovery, 2nd Place in GM Diagnostics Competition
    Education: Chesterfield Tech Center
    Hometown: Chesterfield, Virginia
    Years In The Richmond Area: 19
    Hobbies/Interests: Fishing, Hunting and Music

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  • Lee Patterson
    Lee Patterson
    (804) 755-9234

    Years In The Auto Business: 1
    Years At McGeorge: 1
    Hometown: Eufula, Alabama
    Years In The Richmond Area: 19
    Hobbies/Interests: Cars, Sound Systems, Tattoos, Downtown Buildings

    I'm loud and do crazy things. I'm an adrenaline junkie!

  • Lual Deng
    TXMI Tech
    Lual Deng
    (804) 755-5119

    Years In The Auto Business: 5
    Years At McGeorge: 5
    Education: Still in school!
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 10
    Hobbies/Interests: Reading, Playing Sports.

  • Minh Huynh
    Technician
    Minh Huynh
    (804) 755-9234

    Years In The Auto Business: 3
    Years At McGeorge: 1
    Education: Automotive Tech I and II, Dean's List
    Hometown: Richmond, Virginia
    Years In The Richmond Area: 21

  • Ovell Hicks
    Technician
    Ovell Hicks
    (804) 755-9234

    Years In The Auto Business: 5
    Years At McGeorge: 2
    Education: Richmond Technical Center
    Hometown: Goochland, Virginia
    Hobbies/Interests: Hunting, Fishing, Four Wheeling, Field Trials

  • Denny O'Connell
    Toyota Technician-McGeorge Service Center
    Denny O'Connell
    Contact: (804) 915-3527


  • Jeffrey Kotulak
    Toyota Technician-McGeorge Service Center
    Jeffrey Kotulak
    Contact: (804) 915-3527